EKNIK Chartered Accountants (EKNIK Pty Ltd) respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
Privacy Policy
"Personal information" is information we hold that is identifiable as being about you.
Collection of personal information
EKNIK Chartered Accountants will, from time to time, receive and store personal information you enter onto our website, or provide to us directly or in other forms. You may provide basic information such as your name, phone number, address, and email address to enable us to send information, provide updates, and process your product or service order. We may collect additional information at other times, including when you provide feedback, share details about your personal or business affairs, update your content or email preferences, respond to surveys or promotions, provide financial or credit card information, or communicate with our customer support team. We may also collect any other information you provide while interacting with us.
How we collect your personal information
EKNIK Chartered Accountants collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website, and when we provide our services to you. We may also receive personal information from third parties — if we do, we will protect it in line with this Privacy Policy.
Use of your personal information
EKNIK Chartered Accountants may use your personal information to provide information, updates, and our services to you. We may also make you aware of new or additional products, services, and opportunities. We may use your personal information to improve our products and services and better understand your needs. EKNIK Chartered Accountants may contact you by a variety of methods, including telephone, email, SMS, or mail.
Disclosure of your personal information
We may disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors, where reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party where required for the delivery of our services. We may also need to disclose personal information to comply with a legal requirement — such as a law, regulation, court order, subpoena, or warrant, or in the course of legal proceedings or a law enforcement request. We may also use your personal information to protect the copyright, trademarks, legal rights, property, or safety of EKNIK Chartered Accountants, www.eknik.com.au, our customers, or third parties. Information we collect may, from time to time, be stored, processed in, or transferred between parties located outside Australia. If there is a change of control of our business, or a sale or transfer of business assets, we reserve the right to transfer our user databases — together with any personal and non-personal information they contain — to the extent permitted by law. Such information may be disclosed to a potential purchaser under a confidentiality agreement. We will only disclose information in good faith and where required under the circumstances above. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure it covers. Where we disclose your personal information to third parties, we will require that they follow this Policy when handling it.
Security of your personal information
EKNIK Chartered Accountants is committed to keeping the information you provide to us secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial safeguards to protect information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Transmission of information is carried out at your own risk — we cannot guarantee the security of information you send us or receive from us, and cannot assure you that information we hold will never be disclosed inconsistently with this Policy.
Access to your personal information
You may request details of the personal information we hold about you, in accordance with the Privacy Act 1988 (Cth). A small administrative fee may apply. If you'd like a copy of the information we hold about you, or believe any information we hold is inaccurate, out of date, incomplete, irrelevant, or misleading, please email us at ekta@eknik.com.au. We reserve the right to refuse access to information in certain circumstances set out in the Privacy Act.
Data breaches
In the event of an eligible data breach involving personal information likely to result in serious harm, EKNIK Chartered Accountants will comply with our obligations under the Notifiable Data Breaches scheme, including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) as required.
Complaints about privacy
If you have any complaints about our privacy practices, please send details to PO Box 3, Wentworthville, NSW 2145. We take complaints seriously and will respond promptly after receiving written notice.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time. Any updates take effect immediately upon posting on our website. Please check back periodically to review our current Policy.
Our website
When you visit our website
When you visit www.eknik.com.au, we may collect certain information such as your browser type, operating system, and the website you visited immediately before arriving at our site. This information is used in aggregate to help us understand how people use our site and improve our services.
Cookies
We may use cookies on our website from time to time. Cookies are small files a website uses to recognise you when you return and to store details about your use of the site. Cookies are not malicious and do not access or damage your device. Most browsers accept cookies automatically, but you can choose to reject them through your browser settings — though this may limit your experience of our website. We may also use cookies to analyse website traffic and improve visitor experience, and to serve relevant ads through third-party services such as Google Ads. These ads may appear on this website or others you visit.
Third-party sites
Our site may contain links to other websites not owned or controlled by us. These links are provided for your convenience only, and do not constitute sponsorship, endorsement, or approval of those sites. EKNIK Chartered Accountants is not responsible for the privacy practices of other websites. We encourage users to review the privacy policy of any website that collects personal information before providing it.
